Mark Fam brings over 15 years’ experience in the health sector, and has developed a broad base of industry knowledge across his hospital, consulting and academic experiences.
Prior to joining Health Quality Ontario, Mark was the Director of Strategy and Diagnostics at North York General Hospital, where he was responsible for Hospital Strategy, all Diagnostic Services and Choosing Wisely projects, and for leading Health Links and the hospital's collaborations with Primary Care. Responsibile for a large operating budget, with 300+ staff across multiple departments and a broad portfolio, Mark has been involved in operations, strategy development and execution, performance measurement, project management, leadership and team building. Prior to North York General Hospital, Mark spent 11 years at Deloitte Inc. where he was a Senior Manager of their National Health Services practice, providing business expertise to a multitude of health clients across Canada including governments, provincial agencies, health provider organizations, and professional associations.
Mark holds a Master in Health Administration from the University of Ottawa and a Bachelor of Science (Honours) from Queen’s University. He also holds a certificate in Leadership and Management Essentials from Harvard Business School.