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Learning the Science of QI

Dr. Joshua Tepper

Quality Improvement (QI) is science, not magic, and should be taught with the frequency and rigour of any scientific discipline in healthcare. Teaching Quality Improvement is not a straightforward matter but must be done, and done right, if we want to see the healthcare system improve.

Important Health Quality Insights from the Twittersphere

Dr. Joshua Tepper

That the patient perspective was mentioned first in our Twitter chat about quality in health earlier this week was both gratifying and appropriate.

Ditto the fact that a number of individual members of the public and patient advocates participated in the one hour #HQOchat, which represented the first time Health Quality Ontario has hosted a discussion on Twitter.

Quality care: Let’s Talk About It

Dr. Joshua Tepper

(On June 20, I will host a discussion on Twitter about quality and health care. This blog provides the context for that Tweet chat)

Most of us can recognize quality in clothes, cars or conversation.

But defining quality in health care delivery or in a health care system is not nearly as simple.

Emergency Departments Drive for Higher Quality

Dr. Joshua Tepper

“The publication of the first report on the Emergency Department (ED) Return Visit Quality Program is a proud moment for me personally – I’m proud of my colleagues and my discipline."

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Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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