To improve any health care system change must occur.
Change can be incremental or dramatic, but without it we cannot improve the quality of the health care system in Ontario or the health of those who live here. Individuals and teams who work within the health care system must feel empowered to make changes that can make a difference. So today we are asking you: what would you change?
Quality Improvement (QI) is science, not magic, and should be taught with the frequency and rigour of any scientific discipline in healthcare. Teaching Quality Improvement is not a straightforward matter but must be done, and done right, if we want to see the healthcare system improve.
“If you don’t know where you are going, any road will take you there,” says the Cheshire Cat in Alice in Wonderland.
That view is shared by many involved with bringing quality to health care. Everyone felt quality was important but what it meant and how to get there was much more elusive – especially at the system level.
Conscious efforts to make care more equitable are happening every day in Ontario’s health system.
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Moving from good to excellent in the delivery of quality health care is a journey that will never end – better has no limit.