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Quality care: Let’s Talk About It

Dr. Joshua Tepper

(On June 20, I will host a discussion on Twitter about quality and health care. This blog provides the context for that Tweet chat)

Most of us can recognize quality in clothes, cars or conversation.

But defining quality in health care delivery or in a health care system is not nearly as simple.

Emergency Departments Drive for Higher Quality

Dr. Joshua Tepper

“The publication of the first report on the Emergency Department (ED) Return Visit Quality Program is a proud moment for me personally – I’m proud of my colleagues and my discipline."

Quality Still Matters

Dr. Joshua Tepper

“If you don’t know where you are going, any road will take you there,” says the Cheshire Cat in Alice in Wonderland.

That view is shared by many involved with bringing quality to health care. Everyone felt quality was important but what it meant and how to get there was much more elusive – especially at the system level.

Quorum: A Community of Practice Committed to Quality

Lee Fairclough

In a province where so many people are dedicated to improving health care quality in innovative ways how can Health Quality Ontario provide real support for these individuals?

One answer among many – build a platform of online tools to encourage those committed to quality improvement (QI) to network and share best practices.

Welcome to Quorum.

Choosing Wisely for Better Care

Lee Fairclough and Dr. Wendy Levinson

Health care quality is defined as a health system that is safe, effective, patient-centred, timely, efficient, and equitable and the Choosing Wisely Canada campaign aligns with these goals.

Delivering high-quality care is about more than just appropriately providing care to those who require it in an equitable and safe fashion. It is also about not providing treatments, procedures or tests that are deemed to be unnecessary, or potentially harmful to patients.

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Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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