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Putting a Quality Lens on Health Technology

Dr. Joshua Tepper

A growing body of evidence from Canada, the U.S. and the United Kingdom is providing compelling evidence of improved quality outcomes as a result of using health information technologies (HIT), and Health Quality Ontario has identified HIT as an enabler of quality care.

Evidence from these jurisdictions has shown that electronic medical records and other forms of HIT can improve patient safety, improve patient outcomes and make providers more effective and efficient, as well as aid faster adoption of evidence to practice. These technologies can also facilitate quality care by providing better data on which to base clinical, policy and funding decisions.

Making Freedom from Violence a Quality Indicator

Dr. Joshua Tepper

The Safe Patients/Safe Staff program at Sinai Health System provides resources to help staff safely and effectively care for patients who are at risk of aggressive or dangerous behaviour.

At Grand River Hospital Corporation, teams are available to respond to codes for potential workplace violent incidents. In the event of a code called for aggressive behaviour/physical danger, an immediate and mandatory debrief is held to ensure the emotional, psychological and physical wellbeing of all staff and patients.

The North Bay Regional Health Centre and the Centre for Addiction and Mental Health are among nine hospitals in Ontario implementing the Safewards program, an evidence-based series of interventions that promote patient and employee safety by reducing conflict and containment.

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