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Engaging Patients

Evaluate and Measure Patient Engagement Activities

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Patient and Public Engagement Evaluation Toolkit

Designed for health care practitioners, this comprehensive online toolkit will help you evaluate patient and public engagement initiatives in research and health care settings.

Download the evaluation toolkit

Source: Centre for Excellence on Partnership with Patients and the Public


Measuring Patient Engagement: The Basics (Video)

This video provides an overview of the importance of measuring policies and models for patient engagement. Watch to learn about metrics and approaches to effectively measuring engagement, and key areas where it adds value.

Watch the video now

Source: Health Quality Ontario, Health Quality Transformation 2015 (Conference)


A Hospital Self-Assessment Tool for Hospital Leadership

This inventory of various self-assessment tools is designed for hospital and health system leaders, trustees and front-line clinical staff. Use the inventory to self-assess the level and quality of patient-and family-centered care in various hospital settings.

Download the hospital self-assessment tool

Source: Institute for Patient- and Family-Centered Care


Measuring Access and Equity in Patient Engagement

Successful patient engagement projects ensure fair access and participation for all participants. Use this tool to assess how easy-to-access and equitable the patient engagement projects you are involved in are.

Download the Health Equity Impact Assessment (HEIA) Tool

Source: Ministry of Health and Long-Term Care


Assessing Patient Engagement Projects

Use these common surveys to get feedback from other patients, caregivers, health care staff and organizations involved in an engagement project. You can get the surveys in French and English.

Download assessment surveys

Source: Professor Julia Abelson, McMaster University


Assessing the Family-Friendliness of Hospital Policies and Practices

This organizational self-assessment tool allows health care staff to assess how family-friendly current hospital policies and practices are. Use the self-assessment tool to gauge staff opinion, inspire new family engagement activities, and track progress over time.

Download the self-assessment tool

Source: Institute for Patient- and Family-Centered Care

Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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