Read this guide to discover approaches for creating a diverse and well-represented patient and family advisory council. Use the guide’s templates and tools to support your practice.
Learn how to recruit for diversity
Source: Health Quality Ontario
Use this tool to engage with local community organizations, businesses, residents’ associations and social service agencies who can provide assistance in recruiting people to be part of your Patient and Family Advisory Council.
Download email template for outreach to community organizations
Learn how to clearly define sections of a Terms of Reference, the shared expectations outlined for members of a Patient and Family Advisory Council.
Download the terms of reference template
There are many methods for engagement. Use this decision-making-guide to help you identify when, why and how to use each engagement method.
Download the decision-making-guide
Use this template to note what is said at resident council meetings, and what actions need to follow them. Adapt the template to use for other types of meetings.
Download the template for taking meetings notes
Source: Ontario Association of Residents’ Councils
Patients, caregivers and health care staff worked together to create this helpful resource. Read this resource to learn the steps, tips and practices needed to do engagement well.
Learn about different tips and methods for engagement
Source: The Change Foundation
Learn how to create a Patient and Family Advisory Council and understand elements like defining the purpose, benefits and opportunities, and set guidelines for membership, orientation and rules of engagement.
Read information on how to create a patient and family advisory Council
Source: The Institute for Patient- and Family Centered Care
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