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Quality Improvement

Invite and Engage Patient

Using the Innovative Practices Evaluation Framework, Health Quality Ontario’s Health Links Clinical Reference Group has endorsed the following innovative practice or practices. Please click on the link(s) below to discover the steps for implementation, and to access resources that Health Links have used to successfully implement these practices.


Coordinated Care Management Step:
Invite and Engage Patient

Innovative Practice

Innovative Practice Assessment 1

Clinical Reference Group Endorsement for Spread

Provide patients with a single point of contact for all services included in their Coordinated Care Plan to support the patient in the coordinated care planning process, and the development and implementation of the Coordinated Care Plan.

Note: Primary Care/Other providers continue to remain integral to the care team, even if they are not identified as the single point of contact.

EMERGING

Provincial spread with reassessment using the Innovative Practices Evaluation Framework in 1 year (June 2017).

Use person-centred communication strategies to invite and engage the patient in coordinating their care with the Health Links team.

EMERGING

Provincial spread with reassessment using the Innovative Practices Evaluation Framework in 1 year (June 2017).

Use a comprehensive process and/or form that enables patients or substitute decision makers to provide consent for all elements of their coordinated care at one time (may be explicit or implied)

EMERGING

Provincial spread with reassessment using the Innovative Practices Evaluation Framework in 1 year (June 2017).


Document Links:




1 For more information about the Innovative Practices Evaluation Framework assessments, please go to the following link: http://www.hqontario.ca/Portals/0/documents/qi/health-links/innovative-practices-evaluation-framework-overview-en.pdf

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