Primary Care Performance - Health Quality Ontario (HQO)

Primary Care Performance in Ontario

These indicators provide data about Ontario patients having access to a family doctor or other primary care provider, as well as primary care and system integration.

Access to a Primary Care Provider

Having a Family Doctor or Other Primary Care Provider

Percentage of people, 16 years or older, who reported having a family doctor or other primary care provider. A higher percentage is better.

Same-Day or Next-Day Appointment with a Primary Care Provider

Percentage of people, 16 years and older, who were able to see their family doctor or other primary care provider on the same day or next day when sick. A higher percentage is better.

Same-Day Response to Phone Call to Primary Care Office

Percentage of people, 16 years or older, who reported they often or always spoke to their primary care provider, or someone in the office, on the same day when they called during regular office hours. A higher percentage is better.

Primary Care and System Integration

Patient Involvement in Decisions about their Care

Percentage of people, 16 years and older, who said their primary care provider always or often involved them as much as they wanted in decisions regarding their care. A higher percentage is better.

Patient Follow-up with a Family Doctor After Leaving Hospital

Follow-up rate with a family doctor within seven days of discharge after hospitalization for selected conditions. A higher rate is better.

Patients Readmitted to Hospital

Hospital readmission rate within 30 days of discharge after hospitalization for selected conditions.

Medication Review with Primary Care Provider

Percentage of people, 16 years and older, who said their primary care provider reviewed their prescription medication(s) with them in the past year. A higher percentage is better.

Complications Among People Living with Diabetes

Rate of serious complications (stroke, amputation, death, heart attack or kidney failure) in the last year among people living with diabetes. A lower rate is better.

People Overdue for Colorectal Cancer Screening

Percentage of people, aged 50 to 74, overdue for colorectal cancer screening. A lower percentage is better.

System Performance

Primary Care Performance in Ontario

Access to a Primary Care Provider

Having a Family Doctor or Other Primary Care Provider

Same-Day or Next-Day Appointment with a Primary Care Provider

Same-Day Response to Phone Call to Primary Care Office

Primary Care and System Integration

Patient Involvement in Decisions about their Care

Patient Follow-up with a Family Doctor After Leaving Hospital

Patients Readmitted to Hospital

Medication Review with Primary Care Provider

Complications Among People Living with Diabetes

People Overdue for Colorectal Cancer Screening

QUALITY IN PRIMARY CARE

MEASURING UP 2016 - YEARLY REPORT ON ONTARIO’S HEALTH SYSTEM

MEASURING PRIMARY CARE

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