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System Performance

Note

The Health Care Experience Survey (HCES) on which the indicator data are based has been affected by reduced surveying in 2023.  The 2023 data are unreliable for some indicator results, so those are not reported. Please note that results for 2023 are based on data collected from April to December 2023 rather than during the entire calendar year.

Same-Day Response to Phone Call to a Primary Care Office

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