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System Performance

Wait Times For Home Care Services

This is the median number of days new patients 19 or older waited to receive publicly-funded home care. The median is the midpoint at which half of patients waited less and half waited longer. A lower number of days is better. The wait is measured from a request for service to their first home visit for those who applied in the community, or from hospital discharge to their first home visit for those who applied in the hospital. Services include nursing (such as administering medication and changing dressings), and personal support for complex needs (such as assistance with bathing and eating).

Central ×


For patients waiting in hospital

Median of




For patients waiting at home

Median of




Learn why some data is not available.


Compare results across regions:

Region Days waiting in hospital Days waiting at home
Ontario 1 6
Central 1 8
Erie St Clair 1 3
Waterloo Wellington 1 4
Hamilton Niagara Haldimand Brant 1 5
South West 1 5
Central East 1 5
Central West 2 6
Champlain 1 6
North Simcoe Muskoka 1 6
North East 1 7
North West 1 7
South East 2 7
Mississauga Halton 2 8
Toronto Central 1 8

Select Service Type:

Median number of days that new patients of home care waited from request for home care services or discharge from hospital to their first home visit, from hospital or from home, for both nursing and personal support services for complex needs, by LHIN region and Ontario, 2012/13 to 2016/17
Ontario, Waiting at homeOntario, Waiting in hospitalCentral, Waiting at home1/22012/132013/142014/152015/162016/170246810Fiscal YearDays
  Ontario, Waiting at home Ontario, Waiting in hospital Central, Waiting at home Central, Waiting in hospital
2012/13 5 1 7 1
2013/14 6 1 8 1
2014/15 5 1 8 1
2015/16 6 1 8 1
2016/17 6 1 8 1



Data source: Home Care Database provided to the Ministry of Health and Long-Term Care by Health Shared Services Ontario. For more information on the technical description, please visit the Indicator Library.

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