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System Performance


The Health Care Experience Survey (HCES) on which the indicator data are based has been affected by reduced surveying due to the COVID-19 pandemic. The survey was not conducted in 2020 and sample sizes were smaller in 2021 and 2022 than in previous years. So, 2020 data are not available and samples sizes were too small in 2021 for data to be reported. The 2022 data are sufficient and are reported but are unreliable for some stratifications, so those are not reported. Please note that indicator results for 2022 are based on data collected from November 2021 to December 2022.

Same-Day or Next-Day Appointment with a Primary Care Provider (Timely access to primary care when sick)


No data


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