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About Us

Our Mandate, Vision and Mission

Two Health Quality Ontario employees

Our mandate

As the province’s advisor on health care quality, Health Quality Ontario has been entrusted to:

  • Monitor and report on how the health system is performing

  • Provide guidance on important quality issues

  • Assess evidence to determine what constitutes optimal care

  • Partner with patients and give them a voice in shaping a quality health system

  • Promote continuous quality improvement aimed at substantial and sustainable positive change in health care


Our vision

Better health for every Ontarian. Excellent quality care.


Our mission

Together, we work to bring about meaningful improvement in health care.


Quality Matters – A Plan for Health Quality

Learn about how we define health quality and the road map for health system improvement

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Our Strategic Plan

Charting our organizational direction and priorities

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Front cover of Health Qualty Ontario's Strategic Plan, featuring a portait of an employee

Excellent Care for All Act

The foundation for Health Quality Ontario’s mandate, The Excellent Care for All Act was passed in the legislature on June 8, 2010

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Our Mandate Letter

Mandate letters are issued to provide direction and highlight priorities for government agencies. Health Quality Ontario received a mandate letter on May 1, 2015 that helps clarify our role in key areas of the health system

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Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.

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Are you passionate about quality health care for all Ontarians? Stay in-the-know about our newest programs, reports and news.

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