Ignoring Complaints Is Not an Option Dr. Joshua Tepper / June 17, 2016 When you’re on the receiving end of a complaint, it can sting. I know from experience that sinking feeling of having disappointed those I am committed to serving. Read more
Exploring Common Barriers to Care Coordination Dr. Joshua Tepper / June 2, 2016 Health Quality Ontario’s latest report reviews responses from a recent Commonwealth Fund survey of family doctors across Canada and the world and shows areas where Ontario’s care services can improve. Read more