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Quality to the Core

It’s time quality science was taught as a core part of all health professional training.

No longer should quality improvement be viewed as an esoteric skill or taught as part of the “informal curriculum”, but rather it needs to become part of training for anyone embarking on a career in medicine, nursing or any other health profession.

As was pointed out more than a decade ago, the goal in quality improvement education is for everyone who works in health care to recognize that they have two jobs when they come to work every day: doing the work and improving it.

For its part, Health Quality Ontario – soon to become part of Ontario Health - has highlighted that creating a culture of quality among all involved in delivering health care is a fundamental requirement for building a better quality health care system in Ontario.

New indicators major step to bringing community pharmacists into quality fold

With health care delivery in Ontario becoming more integrated, the focus on health care teams and their role in promoting and supporting positive patient outcomes is sharpening. An important member of that team is the community pharmacy professional.

Pharmacy professionals contribute to the lives of patients every day in every part of our province. Our ability to better understand the impact of pharmacy care – like other parts of the health system – on patient outcomes and health-system performance has recently been strengthened with the introduction, for the first time in Ontario, of Quality Indicators for Community Pharmacy that are linked to the system. These indicators will ultimately be used to guide and inform quality improvement across the provincial pharmacy sector.

Here, Health Quality Ontario – soon to be part of Ontario Health – Interim President and CEO Anna Greenberg and Ontario College of Pharmacists CEO and Registrar Nancy Lum-Wilson discuss the growing interest in pharmacy as a partner in integrated care and new initiatives such as introduction of quality indicators to help community pharmacists provide quality care.

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