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New indicators major step to bringing community pharmacists into quality fold

With health care delivery in Ontario becoming more integrated, the focus on health care teams and their role in promoting and supporting positive patient outcomes is sharpening. An important member of that team is the community pharmacy professional.

Pharmacy professionals contribute to the lives of patients every day in every part of our province. Our ability to better understand the impact of pharmacy care – like other parts of the health system – on patient outcomes and health-system performance has recently been strengthened with the introduction, for the first time in Ontario, of Quality Indicators for Community Pharmacy that are linked to the system. These indicators will ultimately be used to guide and inform quality improvement across the provincial pharmacy sector.

Here, Health Quality Ontario – soon to be part of Ontario Health – Interim President and CEO Anna Greenberg and Ontario College of Pharmacists CEO and Registrar Nancy Lum-Wilson discuss the growing interest in pharmacy as a partner in integrated care and new initiatives such as introduction of quality indicators to help community pharmacists provide quality care.

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