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Engaging Patients

Resources for Health Care Providers

Health Quality Ontario has created and curated a number of resources and tools to help integrate patient engagement into your professional domain. From engaging individuals during the treatment process to implementing organizational engagement programs, these resources can help guide more open communications between health providers and their patients and caregivers.

For more information about these tools or other patient engagement best practices, please email

Learn and Get Insipred About Patient Engagement

These resources will help you understand patient engagement and the exciting ways you can engage with patients, families and caregivers.

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Get Started Working with Patient Advisors

Learn frameworks and best practices to implement patient, caregiver and public engagement, and examples of effective engagement at work.

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Build Equity and Diversity Into Your Engagement Activities

Learn how to build fair access and participation using considerate language and approaches for all participants into your patient engagement projects.

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Communicate in Plain Language

Use the collection of tools and tips below to help you choose clear, concise and actionable language when writing.

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Evaluate and Measure Patient Engagement Activities

Get tips on how to measure the effectiveness of patient, caregiver and public engagement, and ways to improve your own engagement activities.

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Health Literacy

Health literacy is an important aspect of patient engagement. Supporting health literacy can help improve personal care and health decisions between patients and providers.

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Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.

Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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