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Engaging Patients

Learn and Get Inspired About Patient Engagement

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Learn More About Ontario’s Patient Engagement Framework

Ontario’s Patient Engagement Framework is a guide for planning, implementing and evaluating patient engagement activities. We have developed this helpful companion document that provides an introduction to each part of the Framework to help patients, caregivers and health professionals effectively engage with each other.

Download the guide

Source: Health Quality Ontario


Engaging Patients in Patient Safety – A Canadian Guide

This online resource offers guidance and tools for ways patients and health care providers can engage in discussions on safer care. Developed by patients and experts from across Canada this resource can be used in a health care setting, and brings together the best evidence, experience and leading practices on patient engagement.

Access the guide

Source: Canadian Patient Safety Institute


Thinking of Becoming a Patient or Family Advisor?

Find out more about becoming a patient or caregiver advisor for a health organization (like a hospital, long-term care home or government agency) and if it’s right for you.

Learn about becoming a patient advisor

Source: Alberta Health Services: Engagement and Patient Experience


Prepare to Be an Effective Patient or Family Advisor

Review this short checklist to consider whether becoming a patient or family advisor is something you want to do. This checklist lays out the key traits, skills and duties of an effective patient or family advisor.

Read about Tips for How to Be an Effective Patient or Family Advisor.

Source: Institute for Patient –and Family- Centered Care


Learn from Leading Case Studies in Patient Engagement

Read leading case studies in patient engagement from Ontario and around the world. Each case study is accompanied by emerging practices, considerations and lessons learned that made it successful. Gain ideas and inspiration to plan your own patient engagement interventions.

« Achieving Patient Experience Excellence in Ontario: An Idea Handbook ».

Source: Ontario Hospital Association

Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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