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What is Health Quality

Quality Matters: A Plan for Health Care Quality

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Every provider, patient and policy maker wants to ensure excellent care for all – but how exactly do we put quality into action?

To help turn good intentions into reality, Health Quality Ontario welcomes a call to action detailed in a report by its System Quality Advisory Committee, called Quality Matters: Realizing Excellent Care for All.

It builds on their initial vision for health quality in Ontario by focusing on the how.

How can Ontario improve experiences for both patients and providers? While delivering high-value health care? And improving population health?

Their report offers the practical, mindful and feasible steps to getting there through an inspiring message for improvement.

Questions or comments? Please email us at QualityMatters@HQOntario.ca


Read a quick overview


Quality Matters: Realizing Excellent Care for All

How can we move toward quality, systematically and meaningfully? Our committee offers insights, goals and recommendations

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Read the full report
Quality Matters:  Realizing Excellent Care for All

How to embrace health quality

A printable one-page poster on what a quality health system looks like

See poster
Embrace Health Quality Infographic

What is quality?

Watch patients talk about what quality means to them

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Man talking about what health system quality means to him

System Quality Advisory Committee

See the experts behind Quality Matters

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Committee members listening to a presentation

Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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