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On March 4, 2014, Health Quality Ontario and Women’s College Hospital hosted Failure: Facing it, Embracing it, Learning from it. The day brought together health system leaders, innovators, and visionaries from every sector of Ontario’s health system to exchange ideas, participate in engaging discussions and learn from best practices.

Below you will find our conference agenda, videos and highlights from the day along with speaker and panelist information. For full transcripts of Failure: Facing it, Embracing it, Learning from it, please contact

Highlight Reel

Failure: Facing it, Embracing it, Learning from it

Opening Remarks

  • Danielle Martin, Vice-President Medical Affairs & Health System Solutions, Women's College Hospital

  • Joshua Tepper, President & CEO, Health Quality Ontario


Setting the Stage

  • Sacha Bhatia (Women's College Hospital)

  • Adalsteinn (Steini) D. Brown (Dalla Lana School of Public Health)

  • Anne Snowdon (International Centre for Health Innovation, Ivey Business School)

  • Helen Angus (Ontario Ministry of Health and Long-Term Care)

  • Merrick Zwarenstein (Institute for Clinical Evaluative Sciences)

Failure on the Hot Seat – Round I

  • Tony Dean (University of Toronto)

  • Irfan Dhalla (Health Quality Ontario)

  • Sarita Verma (University of Toronto)

Through the Eyes of the Patient

  • Johanna Trimble (Patients for Patient Safety Canada)


Failure on the Hot Seat – Round II

  • Tony Dean (University of Toronto)

  • Dennis Kendel (Health Council of Canada)

  • Stacey Daub (Community Care Access Centre - Toronto Central)


Deputy Panel

  • Michael Decter (Former Deputy Minister of Health for Ontario)

  • Penny Ballem (Former Deputy Minister of Health for British Columbia)

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