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Dr. Gail Dobell, BA, MPP
Director, Performance Measurement
Health Quality Ontario
Dr. Gail Dobell is Director of Performance Measurement at Health Quality Ontario. In this role, she leads indicator development, selection, and analysis, as well as benchmarking projects across all health care sectors.
Previously, Gail served as Principal Investigator for various measurement projects, including the Integrated Care Satisfaction Measurement project and a California HealthCare and Archstone Foundation-funded project. Gail was also an Agency for Health Care Research and Quality research fellow at the Institute for Health Policy Studies, UCSF, and has served on numerous health system and sector-specific working groups and committees.
She holds a Master’s degree in Gerontology and a Doctorate in Social and Behavioral Sciences from the School of Nursing, University of California, San Francisco.
Lee Fairclough, BSc, MRT, MHSC
Vice President, Quality Improvement
Health Quality Ontario
Lee has a diverse background, with experience in health delivery as a radiation therapist, health research and informatics, systems planning and policy, leadership and institutional board membership.
Previously, Lee was Vice-President of Strategy, Knowledge Management & Delivery at the Canadian Partnership Against Cancer (CPAC) and member of the executive team that established the organization in 2007. She served as Director of the Toronto Regional Cancer Programme, and Director of Informatics and Administration, Clinical Research Unit at Princess Margaret Hospital, UHN. Ms. Fairclough was also a member of the Advisory Board of the Institute of Health Services and Policy Research (IHSPR), and a Board member with a number of community agencies. She is an adjunct professor with the Institute for Health Policy Management and Evaluation (IHPME) at the University of Toronto.
Dr. Rick Glazier, MD, MPH, CCFP, FCFP
Institute for Clinical Evaluative Sciences and St. Michael’s Hospital
St Michael’s Hospital
Dr. Rick Glazier is a Family Physician and Senior Scientist and Program Lead of Primary Care and Population Health at the Institute for Clinical Evaluative Sciences (ICES). He is also a Staff Family Physician at St. Michael’s Hospital in Toronto and a Scientist in its Centre for Urban Health Solutions. At the University of Toronto, Dr. Glazier is a Professor in the Department of Family and Community Medicine, the Dalla Lana School of Public Health, and the Institute for Health Policy, Management and Evaluation. His research focuses on evaluating health system transformation, primary care health services delivery models, health of disadvantaged populations, management of chronic conditions, and population-based and geographic methods for improving equity in health.
Anna Greenberg, BA, MPP
Vice President, Health System Performance
Health Quality Ontario
As Health Quality Ontario’s Vice-President, Health System Performance, Anna Greenberg is responsible for designing and implementing a comprehensive strategy to improve performance monitoring and public reporting in Ontario.
Prior to joining Health Quality Ontario, Anna was Director, Strategic Policy at the Ministry of Health and Long-Term Care where she led a branch of policy professionals in the development of policy in a wide variety of areas including mental health and addictions, healthcare quality and safety, clinical and social service integration, and reproductive technology. She previously spent over a decade in leadership roles in the cancer system, spearheading initiatives such as Ontario’s first publicly reported cancer system performance measurement tool, and cancer system planning and policy development, and knowledge management at Cancer Care Ontario, Princess Margaret Hospital/University Health Network, and the Canadian Partnership Against Cancer.
Anna holds a Masters in Public Policy from the Goldman School of Public Policy at University of California at Berkeley, and a Bachelor of Arts from McGill University. Ms. Greenberg previously served on the Board of Directors at the Davenport Perth Neighbourhood and Community Health Centre, including serving as its inaugural Chair of the Quality Committee of the Board.
Dr. Sarah Alderson, MD
NIHR Academic Clinical Lecturer in Primary Care
University of Leeds
Halifax, West Yorkshire
Dr Sarah Alderson is a NIHR Clinical Lecturer in primary care at the University of Leeds and a general practitioner in Halifax, West Yorkshire. Her current research looks at mental and physical disease co-morbidity and understanding behaviour and behaviour change in order to embed interventions targeting patients and professionals within primary care, particularly the use of audit and feedback interventions. Dr Alderson leads the Campaign to Reduce Opioid Prescribing in West Yorkshire which uses feedback reports targeted at primary care to reduce the number of patients with chronic pain taking potentially harmful and ineffective opioid medication.
Dr. Jamie Brehaut, PhD
Ottawa Hospital Research Institute
School of Epidemiology & Public, University of Ottawa
Dr. Jamie Brehaut is a Senior Scientist with the Ottawa Hospital Research Institute, and Associate Professor in the School of Epidemiology & Public at the University of Ottawa. Dr. Brehaut holds a PhD in Cognitive Psychology from McMaster University. Trained in issues of human memory, attention, and cognition, Dr. Brehaut also has expertise in psychological theory, knowledge translation, judgement and decision making, decision support, computer usability techniques, and issues of caregiver health. Much of his work focuses on the application of psychological theory to facilitate health care practice change and the ethics of health care decision making.
Adalsteinn (Steini) Brown
Dalla Lana School of Public Health
Dalla Lana Chair of Public Health Policy
University of Toronto
Adalsteinn (Steini) Brown is the Interim Dean of the Dalla Lana School of Public Health at the University of Toronto and the Dalla Lana Chair of Public Health Policy at the University. Past roles include senior leadership roles in policy and strategy within the Ontario Government, founding roles in start-up companies, and extensive work on performance measurement. He received his undergraduate degree in government from Harvard University and his doctorate from the University of Oxford, where he was a Rhodes Scholar.
Dr. Kelly W. Burak, MD, FRCPC, MSc(Epid)
Continuing Medical Education & Professional Development
Physician Learning Program
Professor of Medicine and Oncology
Cumming School of Medicine, University of Calgary
Dr. Burak is a Professor of Medicine and Oncology at the University of Calgary. He is a Hepatologist with a special interest in liver cancer and serves as the Director of the Southern Alberta Liver Transplant Clinic. In January 2017, he became the Associate Dean of Continuing Medical Education & Professional Development for the Cumming School of Medicine and he serves as the Co-Lead Physician Learning Program, which uses facilitated group audit and feedback to support quality improvement initiatives in Alberta.
Dr. Lisa Calder, MD
Director of Medical Care Analytics
Canadian Medical Protective Association (CMPA)
Dr. Lisa Calder is an emergency physician who undertook her 5-year residency at the University of Ottawa. She completed an Emergency Medicine research fellowship
and obtained her Master of Science degree in epidemiology in 2007. She is an Associate Professor at the University of Ottawa’s Department of Emergency Medicine. Dr. Calder is also an affiliate investigator with the Emergency Medicine Research department of the Ottawa Hospital Research Institute’s Clinical Epidemiology Program. She joined the CMPA in 2015 as director of Medical Care Analytics.
Dr. Craig Campbell, MD, FRCPC
Specialist, Internal Medicine & Associate Professor of Medicine
University of Ottawa
Continuing Professional Development in the Office of Specialty Education, Royal College
Dr. Campbell is a specialist in Internal Medicine, Associate Professor of Medicine at the University of Ottawa and is the Director of Continuing Professional Development in the Office of Specialty Education at the Royal College. Dr. Campbell leads the national Maintenance of Certification (MOC) Program and is responsible for overseeing the transition to competency-based continuing professional development. Dr. Campbell’s research interests are focused on developing and implementing tools and strategies to promote ‘informed’ self-assessment and workplace-based assessments of competence and performance of individuals, groups or teams. Dr. Campbell is a Fellow of the Society for Academic Continuing Medical Education.
Dr. Lucas Chartier, MD
Director of Quality and Innovation
University Health Network
Dr. Lucas Chartier is an emergency physician who divides his clinical time between the emergency departments of University Health Network and North York General Hospital, in Toronto. He completed his residency training in the Royal College program of the University of Toronto, and completed a Masters of Public Health with a focus on quality improvement and patient safety at the Harvard School of Public Health. He is now the Director of Quality and Innovation for the emergency department at the University Health Network and serves as the Toronto Central LHIN (Local Health Integration Network) Lead for EM. His academic and clinical interests reside in resource stewardship and the provision of safe patient care.
Mark Chignell, PhD
Professor, Mechanical and Industrial Engineering
University of Toronto
Mark Chignell has a Ph.D in Psychology (University of Canterbury, 1981) and a Masters in Industrial and Systems Engineering (Ohio State, 1984). He was an Assistant Professor in Industrial and Systems Engineering at the University of Southern California (1984-1990. He is currently Professor of Mechanical and Industrial Engineering at the University of Toronto, where he has been since 1990. He was previously Director of the Knowledge Media Design Institute and BUL Chair in Human-Computer Interaction (2103-2017). He carries out research in human factors and user interface design, with particular interest in healthcare, aging, telecommunications, and driving applications.
Dr. Shawn Dowling, MD
Emergency Medicine Physician
Physician Learning Program, University of Calgary
Dr. Shawn Dowling is an Emergency Medicine Physician and the Medical Director of the Physician Learning Program at the University of Calgary. Shawn earned his MD and a research fellowship at the University of Ottawa and completed an Emergency Medicine residency at the University of Calgary. His areas of interest include using audit and feedback as part of an integrated approach to identify gaps in care, improve resource stewardship, support physician learning needs with the ultimate goal of improving patient outcomes and health care sustainability.
Sandra Dunn, RN, PhD
Research Lead and Knowledge Translation Specialist
Better Outcomes Registry & Network (BORN) Ontario
Sandra is currently the Research Lead and Knowledge Translation Specialist for the Better Outcomes Registry & Network (BORN Ontario) in Canada. Her clinical background is in nursing with many years of experience in neonatal intensive care. She completed her Doctorate in Nursing at the University of Ottawa with a focus on knowledge translation and shared decision making. She is an Adjunct Professor, at the University of Ottawa and Queen’s University. She is Co-Principal Investigator of a CIHR funded mixed methods study designed to evaluate the effectiveness of an electronic audit and feedback system (the Maternal Newborn Dashboard), implemented across 96 hospitals in Ontario.
Professor Amanda Farrin
Professor, Clinical Trials and Evaluation of Complex Interventions, Clinical Trials Research Unit
University of Leeds
Amanda is Professor of Clinical Trials and Evaluation of Complex Interventions at the Clinical Trials Research Unit (CTRU) at the University of Leeds. She joined the CTRU in 2004, and directs the CTRU’s Complex Interventions Division, which specialises in the design, conduct, analysis and dissemination of high-quality trials and methodological research of complex, multi-component interventions and includes a growing portfolio of implementation research. Amanda has worked as a statistician for over 25 years, with previous posts in academia, the UK NHS and the pharmaceutical industry. Her main methodological interests are the design and analysis of cluster randomised trials and early-phase evaluation of complex interventions.
Dr. Robbie Foy, MD
Professor, Primary Care
Leeds Institute of Health Sciences
Robbie Foy is Professor of Primary Care at the Leeds Institute of Health Sciences and a general practitioner in inner-city Leeds. His field of work, implementation research, aims to inform policy decisions about how best to use resources to improve the uptake of research findings by evaluating approaches to change professional and organisational behaviour. He has experience of conducting large scale evaluations of audit and feedback at national and regional levels. His current programme of work involves research with or advising a range of national audit programmes.
Dr. Jill Francis, PhD, C.Psychol
British Psychological Society
Professor of Health Services Research
School of Health Sciences, University of London
Jill Francis is a Chartered Psychologist with the British Psychological Society, Professor of Health Services Research at City University of London, and visiting Senior Scientist at the Centre for Implementation Research, Ottawa Hospital Research Institute. Jill completed a PhD in Psychology at the University of Melbourne, 1998.
For the past 16 years, Jill has worked in the UK at the Universities of Newcastle-on-Tyne and Aberdeen, and currently, London. She specialises in behaviour change to improve health and health care, working with research networks in the UK, wider Europe, Canada and Australia. Jill is known for her work on behavioural approaches to implementation research.
Dr. Jeremy M Grimshaw, MD
Ottawa Hospital Research Institute
Dr. Jeremy Grimshaw received an MBChB (MD equivalent) from the University of Edinburgh, UK. He trained as a family physician prior to undertaking a PhD in health services research at the University of Aberdeen. He moved to Canada in 2002. His research focuses on the evaluation of interventions to disseminate and implement evidence-based practice. Dr. Grimshaw is a Senior Scientist, Clinical Epidemiology Program, Ottawa Hospital Research Institute, a Full Professor in the Department of Medicine, University of Ottawa and a Tier 1 Canada Research Chair in Health Knowledge Transfer and Uptake. He is a Fellow of the Canadian Academy of Health Sciences and a Corresponding Fellow of the Royal College of Edinburgh. He was formerly the Director of Cochrane Canada and the Co-coordinating Editor of the Cochrane Effective Practice and Organisation of Care group. He is the President of the Board of the Campbell Collaboration.
Academic Medical Centre
University of Amsterdam
Wouter Gude is a last year PhD candidate at the Academic Medical Center, University of Amsterdam. He graduated cum laude from the Master’s program Medical Informatics in 2014, and was nominated for the annual best thesis award. Wouter’s PhD focuses on increasing the understanding and effectiveness of A∓F interventions. He is particularly interested in performing theory-informed evaluations of digital interventions and harnessing electronic data that are a by-product of their use to study their mechanisms of action quantitatively and unobtrusively. He is involved in the development and/or evaluations of three A∓F interventions in different clinical fields and settings: cardiac rehabilitation and intensive care (Netherlands), and primary care (Manchester, UK).
Sylvia Hysong, PhD
Baylor College of Medicine
Sylvia J. Hysong, Ph.D. is a Lead Research Scientist at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt, a Center of Innovation sponsored by the U.S. Department of Veterans Affairs Health Services Research and Development Service), where she directs their PhD Post-doctoral fellowship programs, Associate Professor of Medicine at the Baylor College of Medicine, and co-director of the VA Quality Scholars Program Coordinating Center
She is an industrial/organizational psychologist with two decades of experience in implementation and organizational research. Currently funded by the Department of Veterans Affairs Health Services Research & Development Service (VA HSR&D), her research interests include primary health care as a work environment, performance measurement, feedback systems, and team coordination. She is the author of 50 peer-reviewed publications, over 120 national and international presentations, and serves as a member of the VA HSR&D Scientific Merit Review Board. She is also an accomplished educator, and is the recipient of two Fulbright and Jaworski Faculty Excellence Awards for Excellence in Teaching and Evaluation, and Educational Research.
Dr. Noah Ivers, MD, PhD, CCFP
Women’s College Research Institute
Noah Ivers is a family physician at Women's College Hospital (WCH) and an Assistant Professor in the Department of Family and Community Medicine and at the Institute for Health Policy, Management and Evaluation at the University of Toronto. His research focuses on the use of data to drive decision making in healthcare and he is involved in numerous large scale audit and feedback initiatives. He has also received New Investigator Awards from CIHR and a Clinician Scientist award from the Department of Family and Community Medicine at the University of Toronto.
Dr. David M. Kaplan, MD, MSc, CCFP
Primary Care Clinical Lead
Health Quality Ontario
Dr. David M. Kaplan is an academic family physician practising in low-risk obstetrics. He is currently the Primary Care Clinical Lead at Health Quality Ontario. Dr. Kaplan is an Associate Professor in the Department of Family & Community Medicine and Joint Centre for Bioethics at the University of Toronto. Previously, he was the Interim Family Physician-in-Chief and Medical Program Director at North York General.
Markus Lahtinen, PHD, CRP
Director, Health System Analytics
Health Quality Council of Alberta
Markus oversees the organization’s measurement and analytical functions, and many of the monitoring and health system reporting projects. His work involves survey and administrative data analytics, and survey development, methodology, and reporting. Markus plays a key role in the organization’s use of objective information to drive actionable improvement that enhances quality healthcare in Alberta. Markus holds a PhD in sociology, with a specialization in health research from the University of Calgary and has training in both quantitative and qualitative methods. He is also a Certified ROI Professional, and an Adjunct Professor at the School of Public Health, University of Alberta.
Jane London, BBehSc PGDipAppPsy MSocSc
Jane has a Bachelor of Behavioural Science with a postgraduate focus in applied psychology. She later completed a Masters of Social Science with a focus on health policy.
Ms London has worked in healthcare for 18 years. She has focused on a number of different areas within healthcare, including: clinical guideline development; eHealth tools; implementation of policies and funding models; quality improvement and quality framework tools for primary care; eHealth standards and terminology.
Currently, Jane focuses on the design, development and implementation of programs to drive health and economic outcomes in the quality use of medicines space.
Dr. Justin Presseau, PhD
Ottawa Hospital Research Institute
Dr. Justin Presseau is a Scientist at the Ottawa Hospital Research Institute, Assistant Professor in the School of Epidemiology and Public Health and the School of Psychology at the University of Ottawa, and the Scientific Lead for Knowledge Translation at the Ottawa Methods Centre. His research program operates at the intersection between health psychology and implementation science, drawing upon behaviour change theories and methods to understand factors that promote and undermine behaviour change in healthcare settings, and to design and evaluate theory-based strategies for promoting healthcare professional behaviour change to increase best practice and reduce non-evidenced practice in healthcare. He has been awarded early career awards from the UK Society for Behavioural Medicine, the International Society of Behavioral Medicine, and the European Health Psychology Society and is an Associate Editor for journals Implementation Science and Applied Psychology: Health and Well-Being.
Chief Scentist’s Office
Health Services Research Unit
University of Aberdeen
Craig Ramsay is Director of Scotland’s Chief Scientist Office funded Health Services Research Unit, University of Aberdeen and Professor of healthcare evaluation. He has wide ranging research interests in health services research with expertise in knowledge translation research, surgical trial evaluation, and quasi-experimental study designs. He currently co-leads a national initiative of knowledge translation research in dental services, and has conducted several largescale audit and feedback trials. He also directs the Aberdeen Health Technology Assessment Group, which is the only academic centre in Scotland responsible for providing technology assessment reports for the National Institute for health and Clinical Excellence.
Dr. Robert J. Reid, MD, MPH, PhD
Institute for Better Health
Science, Trillium Health Partners
Department of Family & Community Medicine, and Institute for Health Policy, Management, & Evaluation, University of Toronto
Department of Health Research Methods, Evidence, & Impact, McMaster University
With his passion for health care transformation, Dr. Reid is helping to build a new kind of health care at THP for a healthier community. He received his medical training at the University of Alberta, and his MPH and PhD at Johns Hopkins University. Dr. Reid is best known for his work in developing and evaluating the patient-centred medical home. He has 140 peer-reviewed publications and has given over 130 scientific and policy talks. Dr. Reid holds appointments at the University of Toronto and McMaster University, and is an affiliate investigator at Kaiser Permanente Washington Health Research Institute.
Dr. Denis A. Roy, MD, MPH, MSc, FRCPC
Science and Clinical Governance, INESSS (Institute for Excellence in Health and Social Services)
Dr. Roy is currently the vice president of Science and Clinical Governance at INESSS (Institut national d’excellence en santé et en services sociaux / Institute for Excellence in Health and Social Services). INESSS’s mission is to promote clinical excellence and the efficient use of resources in the health and social services sector. Dr. Roy specializes in public health. His work history includes a series of leadership roles within the health environment, including that of vice president of Scientific Affairs at the Institut national de santé publique du Québec (Quebec’s public health institute) and director of Information and Knowledge Management at the Montérégie health and social services agency. He holds a medical degree from Laval University, a master’s degree in public health from the University of California at Berkeley, and a master’s degree in epidemiology and a specialty certificate in community health from McGill University. He holds a fellowship from The Commonwealth Fund as a Harkness Associate in health care policy. Dr. Roy is an associate professor of medicine (Department of Social and Preventive Medicine) at the University of Montréal and an adjunct professor at the Faculty of Medicine and Health Sciences at the University of Sherbrooke and at McGill University.
Monica Taljaard, PhD
Clinical Epidemiology Program, Ottawa Hospital Research Institute
School of Epidemiology, Public Health and Preventive Medicine, University of Ottawa
Monica Taljaard is a Senior Scientist in the Clinical Epidemiology Program at the Ottawa Hospital Research Institute (OHRI) and Associate Professor in the School of Epidemiology and Public Health at the University of Ottawa. She received her PhD degree in Epidemiology and Biostatistics at Western University in 2006. Her main research interests are in the design, analysis and ethics of cluster randomized trials. As a methodologist with the Ottawa Methods Centre, she works with clinicians and researchers from a variety of disciplines and medical specialties in the design and analysis of cluster randomized trials, standard clinical trials, and observational studies. She supervises MSc and PhD students in Epidemiology and teaches Biostatistics courses at the University of Ottawa.
Dr. Jill Tinmouth, MD
Sunnybrook Health Sciences Center
Dr. Jill Tinmouth is a gastroenterologist and a clinical epidemiologist. She is currently a Staff Physician at Sunnybrook Health Sciences Center, Scientist at the Sunnybrook Research Institute Inc., an Adjunct Scientist at the Institute for Clinical Evaluative Sciences, an Associate Professor in the Department of Medicine and the Institute of Health Policy Management and Evaluation at the University of Toronto. She is the Associate Director of Clinical Epidemiology and Health Care Research in the Institute of Health Policy Management and Evaluation. She has been the Lead Scientist for Ontario’s colorectal cancer screening program, ColonCancerCheck, since May 2011. Her research focuses on screening for colorectal cancer as well as colonoscopy quality improvement and health service utilization.
Academic Unit of Primary Care, University of Leeds
Thomas Willis is a Senior Researcher in the Academic Unit of Primary Care, University of Leeds. He is currently managing a programme of work that aims to optimise the outputs of National Clinical Audits to support organisations to improve the quality of care (ENACT). Thomas has previously managed a £2 million research programme, Action to Support Practices Implementing Research Evidence (ASPIRE) that aimed to develop and test ways to support general practice in implementing evidence-based practice effectively and realistically within the constraints and challenges of real-life general practice.
Holly Witteman, PhD
Associate Professor in the Department of Family & Emergency Medicine
Holly Witteman, PhD, is an Associate Professor in the Department of Family & Emergency Medicine, Université Laval (Laval University), Quebec City, Canada. Quebec City is traditional territory of the Huron-Wendat, Abenaki, Wabanaki Confederacy, Wolastoqiyik (Maliseet) & Haudenosaunee peoples. Dr. Witteman directs the research unit within the Faculty of Medicine’s Office of Education and Professional Development and is a scientist at the Research Centre of the CHU de Québec-Université Laval, at the new Institute of Primary Care Research affiliated with Laval University, and an Affiliate Investigator at the Ottawa Hospital Research Institute, Ottawa, Canada, traditional Algonquin territory. With an interdisciplinary background in human factors engineering and social sciences, her research is about the design and evaluation of digital and other media in health decision making. She specializes in human-computer interaction in health education, risk communication and decision making, including design methods to support inclusive user-centeredness.
Sophia Zoungas, MBBS(Hons), FRACP, PhD
Professor, Head, Division of Metabolism, Ageing and Genomics, Department of Epidemiology and Preventive Medicine
School of Public Health and Preventive Medicine, Monash University
Professor Sophia Zoungas is an academic endocrinologist with an international reputation as a clinician researcher in the fields of diabetes and cardiovascular health. She holds the Chair of Diabetes, Vascular Health and Ageing and is Head, Division of Metabolism, Ageing and Genomics, School of Public Health and Preventive Medicine, Monash University. In this capacity she directs and supports projects and teaching on diabetes, cardiovascular health, healthy ageing and health care delivery, as well as advises on clinical epidemiological methods and trial design/conduct/reporting. Professor Zoungas is a senior staff specialist in Endocrinology and Diabetes at Monash Health, Victoria where she provides inpatient and outpatient care. She is the President of the Australian Diabetes Society, Clinical Director of the National Association of Diabetes Centres and Board Director of Diabetes Australia.
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