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Hosted at Providence Care, this session will explore QCIPA and the approach taken by the QCIPA Review Committee to developing recommendations for how the Act could be improved. Participants will discuss the recommendations of the review committee and how critical incidents can be investigated and improved.

Featured Speakers:

Dr. Andreas Laupacis Dr. Laupacis is Health Quality Ontario’s Board Chair, as well as a general internist and the Executive Director of the Li Ka Shing Knowledge Institute of St. Michael’s Hospital. He is a Professor at the University of Toronto in both the Department of Medicine and the Institute of Health Policy, Management and Evaluation. Dr. Laupacis is also a health services researcher. One of his current interests is engaging the public about health care issues (he founded the web site He holds a Canada Research Chair in Health Policy and Citizen Engagement. He has served on numerous academic and governmental advisory committees, including the Board of Cancer Care Ontario (2011-present), and the Alberta Health Services Board (2008-2010), where he chaired its Quality and Safety Committee. In 2011, Dr. Laupacis was awarded the 2011 Health Services Research Advancement Award from the Canadian Health Services Research Foundation and was also named the Justice Emmett Hall Laureate in 2010.b

Angela Morin Dr. Robert (Bob) Howard is a well-respected cardiologist and known in the health care world for his leadership in quality improvement. He has made it the cornerstone of the St. Michael’s Hospital’s strategic plan, and his work in this area is setting the benchmark among the Toronto Central LHIN and across Ontario.

Angela Morin has been partnering with health care professionals in quality improvement initiatives, policy and facility design and program development as a Patient and Family Experience Advisor at Kingston General Hospital since November 2011. She currently sits on both the Kingston General Hospital and the Southeast Regional Cancer Centre Patient and Family Advisory Councils as well as Accreditation Canada's Client and Family-Centred Care Advisory Group. She is also a member of Health Quality Ontario’s Board of Directors. She is a Core Faculty Member and Coach for the Canadian Foundation for Healthcare Improvement's Collaborative “Partnering with Patients and Families for Quality Improvement”. Angela is a graduate of Queen's University, a former small business owner and has extensive experience motivating and coaching professionals as an Executive Search and Career Transition Consultant.

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