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Health Quality Ontario’s Patient Engagement Framework:
Creating a strong culture of patient engagement to support high quality health care

Learn about Ontario’s new framework for patient engagement and how the voices, perspectives and experiences of patients and their informal caregivers can improve health care quality.

Learning Objectives:

  • The different levels of care that engagement can take place at – at the direct care level, organizational level and provincial level
  • The different approaches for patient engagement
  • The key enablers and guiding principles for patient engagement, and the considerations for how these affect you engagement projects and activities

When: Thursday, March 23, 2017 from 12:00 p.m. to 1:00 p.m.

Introductions by : Lee Fairclough, Vice President, Quality Improvement Health Quality Ontario

Moderated by : Amy Lang, Director, Patient, Caregiver and Public Engagement, Health Quality Ontario


  • Peter MacLeod, Civic Engagement Expert, Principal & Founder, MASS LBP
  • Subi Bhandari, Patient Advisor
  • Dr. Gillian Kernaghan, President & CEO, St. Joseph’s Health Care London (Dr. Kernaghan will be sharing an innovative case study on Patient Engagement)

Attend via Ontario Telemedicine Network:
Event ID: 66848585
To participate by videoconference, contact your local OTN representative. If you do not know your local Telemedicine Coordinator, contact Scheduling Services at 1-866-454-6861. If you are an OTN Telemedicine Coordinator, you can register for this event via Ncompass.

Attend in Person
St. Joseph’s Health Care Centre
Shuttleworth Auditorium (D0-104)
268 Grosvenor Street
London, Ontario
N6A 4V2


Canadian College of Health Leaders

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE/Fellow) to 0.5 Category II credits for each Quality Rounds Ontario towards their maintenance of certification requirement.

This Group Learning program has been certified by the College of Family Physicians of Canada and the Ontario Chapter for up to 1.0 Mainpro+ credits.

Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.

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