• Quality Improvement

Long-Term Care

Retaining a Culture of Ongoing Quality Improvement

Ontario’s long-term care sector has committed to a culture of ongoing quality improvement.

Through the five year Residents First program, Health Quality Ontario has supported an impressive set of highly engaged partners across the province to strengthen the sector’s capacity for ongoing improvement. This partner led initiative has focused on raising the quality of life for Ontario’s long-term care residents to be comparable with the best in the world.

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Quality improvement (QI) knowledge and tools have been shared with and remain easily accessible to long-term care leaders and front line staff, to sustain, build upon improvements already achieved, and spread knowledge to others. Materials from the Residents First program are accessible in the following ways:

Training Materials, Tools, Resources & Change Packages

Visit Quality Compass, HQO’s comprehensive searchable online tool, for evidence-based best practices, indicators, measurement guidance and supporting tools – including a section dedicated to long-term care. This suite of resources will support you in achieving your quality improvement goals.

HQO’s Quality Improvement Framework

To facilitate quality improvement initiatives in Ontario, HQO has developed a comprehensive Quality Improvement Framework that brings together the strengths of several quality improvement science models and methodologies.

Quality Improvement Planning

Quality Improvement Planning are a key enabler of health system transformation and a commitment to quality improvement – aligned with system and provincial priorities. HQO has a suite of quality improvement resources available online to support your organization with its Quality Improvement Plan (QIP).

Quality Improvement Plans in Long-Term Care: Lessons Learned

The Quality Improvement Plans in Long-Term Care: Lessons Learned report analyzes results from QIPs voluntarily submitted by long-term care home leaders. The report acknowledges the commitment of long-term care leaders to improving quality, identifies challenges that they faced in the development of their QIPs, and provides suggestions and guidance on how to achieve future success.

Download the Report




Thank you to our Residents First Partners

Residents First was shaped and developed with the input of a broad range of long-term care sector stakeholders. HQO would like to recognize the following partners for their leadership as members of the Residents First Steering Committee and for their continued role in promoting and retaining a culture of quality in Ontario’s long-term sector.

Concerned Friends of Ontario Citizens in Care Facilities (logo) Institute for Safe Medication Practices Canada (ISMP Canada) (logo) Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS) (logo) Ontario Family Councils’ Program (logo) Ontario Long Term Care Association (OLTCA) (logo) Ontario Long Term Care Physicians (logo) Ontario’s Local Health Integration Networks (LHINs) (logo) Quality Healthcare Network (QHN) (logo) Registered Nurses’ Association of Ontario (RNAO) (logo) Seniors Health Knowledge Network (SHKN) (logo)

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