A Quality Improvement Plan is a documented set of quality commitments made by a health care organization to its patients, clients, residents, staff and community on an annual basis. The goal is to improve quality through focused targets and actions.
In response to an evaluation of the QIP program, you will see some changes that are coming this fall in preparation for the 2019/20 Quality Improvement Plans.
The Excellent Care for All Act 2010 and other accountability agreements require all public hospitals, inter-disciplinary primary health care organizations, Community Care Access Centres and long-term care homes to create a Quality Improvement Plan every year. Each organization develops a plan including specific targets and actions that reflect the province’s health care improvement priorities, as well as the quality issues that are locally relevant. Patients are also engaged in the process and their perspectives are key to the development of the Quality Improvement Plan.
Work on a Quality Improvement Plan takes place throughout the year, as teams in organizations across the province implement the change ideas in their plans and track their course to improvement. This process currently involves more than 1,000 organizations in hospitals, home care, primary care and long-term care sectors.
Key elements in a Quality Improvement Plan can include:
Identifying provincial priorities to support a focused and system-wide approach to improving health care quality. These priorities are reviewed annually and are developed in collaboration with patients and partners across the system.
Encouraging a culture of shared learning by publicly posting the Quality Improvement Plans and by reflecting lessons learned, trends, and observations through the production of reports, webinars, and other learning opportunities
Supporting a culture of accountability – in addition to publicly posting Quality Improvement Plans, organizational boards are required to sign-off on all plans before they are submitted
Accelerating uptake of best practices through guidance materials, educational opportunities, and tools and resources
Connecting the Quality Improvement Plans to other provincial programs, including Quality Standards and Health Links
Quality Improvement Plans must be submitted to Health Quality Ontario by April 1 every year.
If you have a question about Quality Improvement Plans, please email QIP@HQOntario.ca.
Click here to access more sector-specific Quality Improvement Plan resources.
2018/2019 Annual memo
2018/2019 Quality Improvement Plan Guidance Document
Indicator Technical Specifications: 2018/19 Quality Improvement Plans
Quality Issues and Indicators for the 2018/19 Quality Improvement Plans
Important Details for Developing and Submitting a Multi-Sector Quality Improvement Plan
Frequently Asked Questions
Introduction to Developing a Quality Improvement Plan: A Guide for Patients and Caregivers
Quality Improvement Plan Guidance: Workplace Violence Prevention
Understanding Workplace Violence Prevention in the 2018-19 QIPs
Health Quality Ontario works with Local Health Integration Networks across the province to connect provincial and regional quality efforts through a Partnership Table. A key outcome from the HQO LHIN Partnership Table has been assisting health service providers in understanding the relationship between Quality Improvement Plans and service accountability agreements (SAAs).
How the Quality Improvement Plan and the Service Accountability Agreement Can Transform the Health Care System
Relationship Between QIPs and SAAs: Draft Recommendations
Our latest QIP resource, which focuses on engaging patients in quality improvement, offers a variety of practical tools and resources on how organizations can engage patients in their QIPs and their broader quality improvement work
Search our health system performance indicators to find indicators that you can use to customize your Quality Improvement Plan
Visit Quality Compass to find evidence-based resources, change ideas, targets, measures and tools for successful implementation
Patients, families and the public are central to improving health quality.
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