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About Us

Our Mandate, Vision, and Mission


Our mandate

Health Quality Ontario is the province’s advisor on health care quality. We have been entrusted to:

  • Monitor and report on how the health system is performing

  • Provide guidance on important quality issues

  • Assess evidence to determine what constitutes optimal care

  • Engage with patients and give them a voice in shaping a quality health system

  • Promote continuous quality improvement aimed at substantial and sustainable positive change in health care


Our vision

Better health for every Ontarian. Excellent quality care.


Our mission

Together, we work to bring about meaningful improvement in health care.


Excellent Care for All Act

The foundation for Health Quality Ontario's mandate is the Excellent Care for All Act, which was passed in the legislature on June 8, 2010.

In addition to defining Health Quality Ontario's mandate in legislation, government also uses mandate letters to provide direction and highlight priorities for its agencies. These letters are typically issued when there is a new Minister or Board Chair. On May 1, 2015, Health Quality Ontario received a mandate letter that clarifies our role in key areas.

Quality Matters – A Plan for Health Quality

Learn about how we define health quality and the road map for health system improvement

Learn more
Cover image of Health Quality Ontario’s report, Quality Matters: Realizing Excellent Care for All, featuring diverse faces of people

Our Strategic Plan

Charting our organizational direction and priorities

Learn more
Front cover of Health Qualty Ontario's Strategic Plan, featuring a portait of an employee

Let’s make our health system healthier

Join Our Patient, Family and Public Advisors Program

Patients, families and the public are central to improving health quality.

Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

Sign up for our newsletter

Are you passionate about quality health care for all Ontarians? Stay in-the-know about our newest programs, reports and news.

Health Quality Connect - Health Quality Ontario's newsletter - on an iPad and a cell phone