I cannot allow the day to pass without commenting on the terrible tragedy that occurred in Quebec City. It is a horrible event. The killing of families, gathered together in prayer - in a building of sanctuary - it is hard to wrap one's head around.
“When it comes to moving health care practices forward efficiently, Canada is a country of perpetual pilot projects. We seldom move proven projects into stable, funded programs, and we rarely transfer the outcomes of pilot projects across jurisdictions. This approach is not serving our health care system well.”
As we enter 2017, the concept of finding joy in work may sound more like one of the warped slogans from George Orwell’s novel 1984 than a desirable and achievable goal.
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Moving from good to excellent in the delivery of quality health care is a journey that will never end – better has no limit.
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We’re sorry.
We made a mistake.
We commit to doing better in the future.
Nobody wants to start a conversation this way.