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Making Freedom from Violence a Quality Indicator

Dr. Joshua Tepper

The Safe Patients/Safe Staff program at Sinai Health System provides resources to help staff safely and effectively care for patients who are at risk of aggressive or dangerous behaviour.

At Grand River Hospital Corporation, teams are available to respond to codes for potential workplace violent incidents. In the event of a code called for aggressive behaviour/physical danger, an immediate and mandatory debrief is held to ensure the emotional, psychological and physical wellbeing of all staff and patients.

The North Bay Regional Health Centre and the Centre for Addiction and Mental Health are among nine hospitals in Ontario implementing the Safewards program, an evidence-based series of interventions that promote patient and employee safety by reducing conflict and containment.

Quality Improvement Plans Having an Impact

Lee Fairclough

We would like to congratulate the more than 1000 healthcare organizations who submitted their Quality Improvement Plans (QIPs) for 2017/18

These plans and the recently published reports documenting work over the previous year are not only tangible evidence of the growing quality care culture in Ontario, they also deserve careful review because they show how specific organizations in the various sectors are translating the principles of quality care to make real change at the community level. The lessons and successes from these organizations can benefit others

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Let’s make our health system healthier

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Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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