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Involving Patients to Improve Primary Care

Dr. Tara Kiran

Ten years ago, I gave birth in hospital to my first child – a healthy, beautiful baby girl.

I still remember looking into her eyes for the first time and I still remember what it was like to be a patient. I remember wanting to provide feedback to someone about my experiences – both the good (great breastfeeding support) and the bad (being woken before dawn for a blood pressure check). But there was never any opportunity.

Installing Better Signposts

Anna Greenberg

Public reporting on health system performance is an essential part of health care improvement. This we know. But in order for such reporting to be effective, the data being reported has to be read and, if necessary, acted upon by those for whom it is intended.

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Patients, families and the public are central to improving health quality.


Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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