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Measure – Change – Improve: Better Surgical Care in Ontario

Dr. Joshua Tepper and Dr. Tim Jackson

Simply measuring quality doesn’t make health care better. But transforming that data into opportunities for improvement can have a very real impact on patients and their health and safety.

This is demonstrated in the recent Quality Surgery: Improving Surgical Care in Ontario report released by Health Quality Ontario.

I, doctor

Dr. Joshua Tepper

Robotic nurses are caring for the elderly and assisting with surgery - computers are helping to diagnose cancer and plan personalized treatment plans. This is not the future, this is happening now.

Welcome to the era of robotics, artificial intelligence (AI) and big data. Technically nimble and visually adept robots combined with deep learning machines with access to large (and rapidly increasing) amounts of cloud-based data are poised to make unprecedented in-roads into the current technical and cognitive roles of different health care professionals.

Change at the Frontlines of Healthcare

Dr. Joshua Tepper

“The only constant is change”, a quote attributed to the Greek philosopher Heraclitus, feels particularly true in healthcare.

Healthcare systems around the world seem to be in an almost constant state of change.

The Art and Science of Measurement in Healthcare

Dr. Joshua Tepper

(Join Health Quality Ontario CEO Dr. Joshua Tepper for a tweet chat to discuss this topic on Nov. 8, 1:30 pm ET)

At Health Quality Ontario we like to measure things. After all, data is the cornerstone of quality improvement. But are we measuring the right things? Are we measuring too much? How do we move from measurement to improvement? How do we involve professionals and patients in deciding what we measure? How does personal experience balance data?

Health Care Built on Relationships

Dr. Joshua Tepper

Relationships are the bedrock upon which our health care system is built.

Nowhere was this described with more eloquence than at the recent Health Quality Transformation (HQT) conference in Toronto, where keynote speakers Dr. Don Berwick and Kim Katrin Milan both addressed this issue from very different perspectives.

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Claude Lurette and Kowsiya Vijayartnam, Health Quality Ontario Patient, Family and Caregiver Advisors Council Co-Chairs

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